Privacy Policy

THIS PRIVACY POLICY IS EFFECTIVE FROM 3RD OCTOBER, 2023

1. Introduction

Curo Labs (referred to as "Curo Labs," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how Curo Labs collects, processes, and safeguards your personal data when you use our websites, applications, and services. By using Curo Labs' services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

2. Definitions

In this Privacy Policy, the following definitions apply:

  • "Personal data" means information that can directly or indirectly identify you, also referred to as "Personal Information" or "Personal Data."
  • "Consent of the data subject" means your freely given, specific, informed, and unambiguous indication of your will to allow us to process your personal data.
  • "Controller" means Curo Labs, the entity responsible for determining the purposes and means of processing personal data.
  • "Data retention" refers to the period during which we will retain your data.
  • "Legal Basis" (or "lawful basis") means the legal justification for processing personal data.
  • "Processing" includes any operation or set of operations performed on personal data, such as collection, recording, organization, storage, alteration, retrieval, disclosure, and more.
  • "Third party" refers to any person or entity other than the data subject (you), controller (Curo Labs), processor, or those authorized by the controller or processor to process personal data.

3. Controller of Your Personal Data and Contact Information

Curo Labs is the controller for personal data collected in connection with the provision of Curo Labs Services. If you have any questions or concerns regarding your personal data or your rights related to its processing, please contact us via email at matt@curolabs.io. We act as the controller of your personal information and process it in accordance with this Privacy Policy.

4. Storage and Data Security

Curo Labs is committed to ensuring the security and privacy of your information. We employ robust security measures to prevent unauthorized access, loss, alteration, or disclosure of your personal data. Our security measures include encryption protocols, physical safeguards, and access controls. We limit access to your personal data to authorized personnel, agents, contractors, and third parties on a need-to-know basis.

5. Storage Duration

We retain your personal data for the duration necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law, including tax, accounting, and legal obligations.

6. Data Collection, Purpose and Legal Basis

Below is an overview of the data we collect, the purposes for which we process it, the legal basis for processing:
Data:

  • Emails
  • IP address
  • Web Analytics
  • Data obtained from third parties (e.g., trading platform providers)

Purposes:

  • User account settings
  • Communication with you about our services
  • Service functionality, troubleshooting, and performance analysis
  • Marketing communications about our services and products
  • Business communications

Legal Basis:

  • Legitimate interest (to develop our platform and grow our business)
  • Consent for specific purposes (you may withdraw consent at any time)
  • Ongoing basis until you unsubscribe or delete your account

7. Data Sharing and Transfers to Third Parties

To support our operations, Curo Labs may transfer your personal data to affiliates, service providers, and third-party partners. These entities may include other companies within our group, hosting and cloud service providers, payment system operators, financial institutions, customer support providers, IT companies, marketing agencies, consultants, postal services, and others. Your personal data may also be transferred in cases where consent is provided or as required by law or judicial decisions. We ensure that all entities processing your personal data comply with legal requirements and process data as per our instructions.

8. Your Rights

As a data subject, you have various rights related to your personal data. These rights include:

  • Right to be Informed: You have the right to be informed about the processing of your personal data.
  • Right of Access: You can request access to your personal data held by us.
  • Right to Rectify: You can request corrections to your inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
  • Right to Object: You can object to the processing of your personal data in specific situations.
  • Right to Withdraw Consent: If processing is based on consent, you can withdraw your consent at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant data protection authority.

If you wish to exercise any of these rights or have questions about your rights, please contact us at matt@curolabs.io.

9. Notices and Revisions

Curo Labs regularly updates its business practices and may modify this Privacy Policy when necessary. Any substantial changes will be communicated to you via the email address provided or prominently displayed on our website. You can always find the most up-to-date version of this Privacy Policy at the bottom of our website https://www.curolabs.io/.

10. Contact Information

For questions or concerns related to this Privacy Policy or the processing of your personal data, please contact us at: matt@curolabs.io.